Frequently Asked Questions

Everything you need to know before your stay
What time is check-in?

Check-in is available from 3:00pm. If you would like to arrive earlier, please contact Reception before your stay. Early check-in may be available subject to availability and may incur an additional charge.

What time is check-out?

Check-out is 11:00am on the day of departure. If you'd like to enjoy a little longer with us, please speak to Reception about late check-out options, which are subject to availability.

Is Reception open 24 hours?

Yes. Our Reception team is available 24 hours a day and will be happy to assist you throughout your stay.

Does the hotel offer free Wi-Fi?

Yes. Complimentary high-speed Wi-Fi is available throughout the hotel, including all guest bedrooms and public areas.

Is parking available?

We offer limited complimentary parking for hotel guests - these spaces are not guaranteed and availability is on a first-come-first-serve basis. Alternative car parking can be found in the public car park opposite the hotel for which there is a charge.

Is The Bulkeley Hotel dog friendly?

Yes. We welcome well-behaved dogs in selected dog-friendly bedrooms. Dogs are also welcome in designated dining areas. We recommend contacting the hotel before booking if you're travelling with your pet, as room availability and charges may apply.

Is breakfast included?

Breakfast options vary depending on your booking. If breakfast is included in your rate, it will be confirmed in your reservation. If not, breakfast can usually be added during your stay.

What dining options are available?

The Bulkeley Hotel offers a variety of dining experiences, including:

  • Hansom's Restaurant
  • The Coffee Lounge
  • The Bistro
  • Traditional Afternoon Tea

Menus feature classic British cuisine alongside seasonal specials and locally sourced ingredients.

What are the restaurant and bar opening hours?

Our restaurant, coffee lounge and bar are open daily, although opening hours may vary throughout the year. Please visit our Dining page or contact Reception for the latest opening times during your stay.

Can I book Afternoon Tea?

Yes. Our traditional Afternoon Tea is available by advance booking and is one of our most popular dining experiences. We recommend reserving in advance, particularly at weekends and during holidays.

Are children welcome?

Absolutely. Families are warmly welcomed, and we offer a selection of family rooms and spacious suites suitable for guests travelling with children.

Do you have accessible facilities?

Yes. The hotel offers accessible facilities and a number of accessible guest rooms. Please contact our team before booking so we can recommend the most suitable accommodation for your needs.